1. Overview and Data Controller
Node Work Point Pty Ltd ("Node Work Point", "we", "us", or "our") respects your right to privacy and is committed to protecting the personal information we collect from visitors, prospective students, and enrolled participants.
This Privacy Policy outlines how we collect, hold, use, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Personal Information We Collect
We only collect personal information necessary to deliver educational services, process course enrollments, and respond to inquiries:
- Contact Information: Full name, email address, telephone number, and residential/billing address.
- Enrollment & Technical Background: Markets traded (e.g. equities, futures, FX), prior technical charting experience, and specific areas for skill development.
- Transaction Data: Payment confirmation records, invoice numbers, and payment dates (credit card numbers are processed directly through PCI-DSS compliant gateways and are never stored on our servers).
- Communications: Records of email correspondence, assignment submissions, and instructor feedback notes.
3. How We Use Your Information
We process your personal information for the following legitimate purposes:
- To administer and deliver your enrolled technical analysis training programs;
- To provide personalized feedback on chart assignments and diagnostic trade logs;
- To issue tax invoices, receipts, and enrollment confirmations;
- To communicate essential course updates, session timing changes, or homework packets;
- To comply with Australian statutory, taxation, and accounting obligations.
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal data to third parties. We may disclose your information to trusted third-party service providers who assist us in operating our business (such as cloud hosting providers, email delivery platforms, and accounting software), strictly subject to confidentiality agreements.
5. Data Retention & Security
We implement robust physical, technical, and managerial measures to protect your information against unauthorized access, loss, or misuse. Educational records and tax invoices are retained for seven (7) years in compliance with Australian regulatory requirements, after which they are securely deleted or anonymized.
6. Your Privacy Rights
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and request that any inaccurate information be corrected. You may also request that your details be removed from our marketing mailing lists at any time.
7. Privacy Contact & Complaints
If you have questions about this policy or wish to raise a privacy concern, please contact our Privacy Officer:
Node Work Point Pty Ltd
Attn: Privacy Officer
Grace Morgan, 5 Test Rd, Parkes, NSW, New South Wales, 2870
Phone: 02 6862 1537
Email: info@nodeworkpoint.click